The work landscape is ever-evolving. Constantly, trends are coming and going, shifting the priorities of business owners and employees alike. Group Benefits are no strangers to change as the old rigid plans with massive amounts of coverage aren’t cutting it in the eyes of the youngsters joining the workforce.
Inflated plans are unfortunately still commonplace among businesses. A lack of available information causes Plan Sponsors to go for these plans thinking it’ll be great for their business. Unfortunately for them, they learn quite quickly the financial implications are often too much to bear.
So what’s the solution? Well, let's start from the beginning when the inflated plan first pokes its head into a small business.
The beginning of the end
It all starts with the first meeting to discuss Group Benefits. You talk about plans, costs, and coverage until the cows come home. At the end of it all you’re fired up – you’ve designed a plan that will cover everything under the sun, and then some. The best part? It’s a great price (until a year later when you get your renewal, but you weren’t told that).
Nothing could possibly go wrong, right?
We hate to break it to you, but... wrong.
Time for a financial check-up. Doctor’s orders.
The decision to opt for a plan with ultimate coverage often stems from the desire to do everything you can for your team and their health. That’s an amazing gesture! However, the financial implications of a premium-based plan are, well, brutal.
Health and dental expenses are transactional in nature. They are low-risk and high-frequency. That means that once the insurance company sees actual usage numbers your premiums are almost guaranteed to increase. When your plan is inflated to cover everything under the sun, not only is this almost guaranteed, but the premium increase could be huge due to the bloated coverage. “Why wasn’t I warned?!” you cry. Insurance companies can be sneaky. They often promise low rates to win business, then raise the premiums each year to recoup their costs.
Group Benefits providers need to get paid too, but they should be honest about how much you’re paying for the service they provide.
At the end of the day, it’s all about the cost of paying claims. Insurance companies will set a “Target Loss Ratio” – the percentage of every dollar in premiums used to pay claims. (If you want to learn more lingo that is on your renewal report, check out our guide here)
It goes something like this: 50% of every dollar goes to paying claims = We’re charging you a 100% admin fee. That means that on top of every $1 in claims, your business pays the insurance company an extra $1.
Financial implications lead directly into our next topic: sustainability.
The opposite of the Energizer Bunny
Yup, these kinds of plans can’t keep going and going and going. In the short term, it seems great! Your team has comprehensive coverage, they’re able to claim to their heart’s content, and you (seemingly) got a great deal!
Let’s fast-forward to renewal time though. The past year of usage has been high, and your insurer needs to recoup some costs. They hike your premium to the heavens and now you’re stuck with a few options:
- Soak the cost and keep the plan going until your pockets are empty
- Cut the coverage down and hope your plan costs get cut down with it
- Make Plan Members pay a portion of the premiums
- Get rid of the plan and enter the vicious cycle of plan shopping